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Product Questions

What is a microporous board, and how does it work?

Microporous boards are advanced insulation materials with an ultra-low thermal conductivity due to their nanoporous structure. They inhibit heat transfer through conduction, convection, and radiation, making them highly effective for thermal insulation.

What temperature range can microporous boards withstand?

Microporous boards are available in various grades, typically withstanding temperatures up to 1150°C. The specific temperature range depends on the grade selected for the application.

What industries commonly use microporous boards?

They are widely used in high-temperature industries such as steel, glass, aluminum, and cement manufacturing, as well as in low-temperature applications like cold chain logistics and fire protection.

How do microporous boards compare to traditional insulation materials?

Microporous boards offer 3 to 6 times better insulation than traditional materials like ceramic fiber, calcium silicate, and mineral wool, providing superior thermal efficiency and a more compact design.

What sizes and thicknesses are available?

Standard sizes include 1000 mm x 600 mm and 500 mm x 500 mm, with thicknesses ranging from 5 mm to 50 mm. Custom sizes are available based on specific project needs.

What types of coatings or encapsulation are available?

Common encapsulations include aluminum foil, POF shrink film, and glass fiber cloth. These coatings provide moisture resistance, mechanical durability, and protection during installation.

Are microporous boards hydrophobic?

Hydrophobic grades, like MIP-950HY, are available, offering water-repellent properties for applications in humid or moist environments.

Can microporous boards be cut or shaped on-site?

Yes, they can be easily cut and shaped with standard tools, allowing for precise fitting in complex or irregularly shaped areas.

How durable are microporous boards in industrial environments?

Microporous boards are highly durable, with excellent resistance to thermal shock and mechanical stress, making them suitable for demanding industrial applications.

What safety certifications do microporous boards have?

Microporous boards typically comply with fire resistance standards (such as DIN 4102 A1 or ASTM E136) and are non-toxic, containing no hazardous fibers, making them safe for industrial use.

General Questions

Do you provide OEM services?

Yes, OEM services are available, allowing us to provide branded products according to your specifications, ensuring consistency with your branding needs.

What is the typical delivery time for orders?

Our standard delivery time is generally between 10 to 15 days for most products. However, for specialized or customized bricks, the delivery time may extend to approximately one month. We strive to meet our customers’ timelines and will provide an estimated delivery date upon order confirmation.

Can we visit your factory?

Absolutely! We welcome plant audits and visits to our facilities. Please note that Firebird insulation refractory and high-performance refractories are manufactured in separate plants. Let us know your requirements, and we can arrange a convenient schedule for your visit to ensure a smooth and informative experience.

How do you ensure quality assurance and transparency in your manufacturing process?

We focus on transparency and quality at every step. After your order is placed, we:

  • Share a detailed production plan.
  • Provide weekly progress updates.
  • Deliver a comprehensive test report for each batch.
  • Carefully inspect the appearance, size, and weight of every product.
  • Send shipment photos to keep you informed throughout the process.

This ensures complete visibility and trust in our manufacturing process.

Do you offer free samples?

Yes, we provide free samples for testing purposes. However, customers are responsible for covering the courier charges associated with shipping the samples.

What payment methods do you accept?

We accept payments via T/T (Telegraphic Transfer) in major currencies such as Euro (EUR) and US Dollar (USD). Our payment terms are flexible, and we can accommodate different payment schedules based on the agreement.

Why choose us?

We offer a combination of benefits that make us your ideal partner:

  • Superior Quality: We collaborate with top industry leaders to ensure you receive only premium products.
  • Competitive Pricing: Our strategic partnerships enable us to offer cost-effective solutions.
  • Tailored Solutions: We find products that perfectly match your unique requirements.
  • Streamlined Communication: One point of contact ensures a seamless sourcing experience.
  • Efficient Logistics: Count on us for timely deliveries.
  • Reliable Supply: We monitor market trends to guarantee consistent product availability.
Where do you sell your products, and what is your experience in these markets?

We proudly serve clients in over 40 countries, including regions in Southeast Asia, the USA, Europe, South America, and Africa. Our extensive global network demonstrates our reliability and strong industry presence. With years of experience in diverse markets, we are committed to providing high-quality products and exceptional service, making us a trusted partner for your needs.

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